Product Policies
MONTHLY REFUND & CANCELLATION POLICY
Guest has 30 days from their date of initial purchase to request a refund. They must do this in writing by sending an email to ClassHelp (@) TheVisionaryPlanner.com within their 1st 30 days of enrollment. After that they can cancel anytime by visiting their profile within the Learning Portal or emailing us at ClassHelp (@) TheVisionaryPlanner.com. Once they cancel they will retain access to the Learning Portal and FB Group for the remainder of the time they paid for, then they will be removed after that time period and will not be billed again.
BLOCKBUSTER BRAND WORKSHOP TERMS
There are no refunds.
If the workshop is missed, Guest must attend the next available Workshop.
7 DAY BUILDER REFUND POLICY
Guest can request a refund within 7 business days after purchase within 7 days after 1st payment. After that there are no refunds for any reason unless 7 Day Brand Builder Guarantee is initiated. Guests will be removed from the learning portal and Group. We will refund Guests payment minus the payment processing fee (Stripe payment processing fee calculator). Refunds will be issued within 3 business days of the request being made, but may take up to 5 business days for funds to be reflected on Guest's billing statements. We can also refund via Paypal.
7 DAY BRAND BUILDER GUARANTEE
7 days after you approve the website copy we'll write for you and have sent in all requested assets (logins, videos, images, social channel links, etc), we'll build a 1st pass of your website for you to either approve, or issue notes for us to modify...or you don't pay.
TEMPLATE TOOLKIT
Template Toolkit and Funnel Strategy Secrets both come with a 90 Day Money-Back Guarantee. We can't extend refunds if Clients completed the mentoring program and then decided they won't be launching their business.
WEBSITE AUDIT & REVIEW
Submit your site to us for review. Once you do, give our team up to 5 business days to send you a link to your private, comprehensive website audit. If you’re not satisfied with the audit, for any reason, simply request a return of your investment within 90 days.
To request a refund, Clients must email classhelp (@) TheVisionaryPlanner.com.
LIVE 'ON-SITE' EVENTS TERMS & CONDITIONS
There are no refunds given for Live Events or Retreats. If we cancel a live on-site event, we will apply your payment to future events. If you cannot attend an event you have paid for, we will allow you to apply your payment to future events, but will not refund the money in cash.
Updated: Jan 6, 2023
