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Communication 101

 

 The art of communication skills is next of kin to leadership. In other words, a great Leader is an outstanding Communicator - and vice-versa. So if you’d like to start delivering your message more effectively, let’s take a look at our top tips on growing your communication skills, and what makes communication such a uniquely effective tool.

Communication Has Always Been Important

The skill of showing initiative is simply to communicate effectively. Once, a long time ago, we were hunter-gatherers, wandering around in packs. Often, there was nobody in charge. Fights and battles broke out for dominance and in the absence of good communication, there was chaos. 

In time, we did begin to communicate. We found we were able to survive longer this way. If one leader-type came up with a solution that involved hunting for food in a certain forest, the rest of the “pack” took notice. 

The outcome was truly rewarding. Everyone in the pack ate. The...

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Desires

 If you want your business to succeed, you need to understand and even feel the Desires of your target market. First of all, don’t think of them as a ‘target’: they’re your Audience. You can’t connect with a target, but you can connect with an Audience.  

Beyond that, if you haven't really thought about what your Audience wants, then you're guessing. By doing that, they aren't going to be drawn to you, and the bottom line? You're not going to make any money. Let’s take a look at how to climb into the ‘heads’ of your Audience and understand what drives them, and how you can use that knowledge to your advantage.  

 

The ‘Disney Problem’

So here's a big problem for Disneyland. How do they manage all the Desires of 50,000 Guests daily? Well, they group them into buckets. They don't just talk to everybody the exact same way; they don't assume that grandpa and grandma want to go on the thrilling, looping...

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